Frequently Asked Questions

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The UK Government has passed new legislation so that waste movements are digitally tracked.  New digital waste tracking replaces paper waste transfer notes. This is mandatory for receiver (disposal) sites from 1st October 2026 and for waste carriers from 1st October 2027.  

In terms of the nations within the UK, the rules apply to receiver sites in England and Wales from 1st October 2026 and for Scotland from 1st January 2027.

This is the first part of the digital waste tracking system.  Waste carriers will also need to report from 1st October 2027 and once the full chain is created, a digital tracking number will be applied to each waste movement and will follow the load through to its end point. 

The Government have created their own free spreadsheet.  Feedback is that it is time consuming, a bit awkward and with enough fields for the whole waste industry.

Other websites might be offering you a free software option similar to MyWastetracker, but may well be run by a waste broker.  Be very careful with these as they will have access to your data; your customer list and your pricing.  This comes with enormous risk and will cost more than the price of a software licence. 

Brokers offering free software (especially while paying for google adwords) may well sell you back your own work at a lower price and will cost significantly more.  Nothing comes for free. 

Our advice is - if you want software - buy software.

If the price is very low elsewhere, it is likely it has been made cheaply and quickly.  Software development should go through numerous checks, approvals and audits and takes time. 

Be aware tha low cost options may well increase their prices after just a few months. If you're locked into a contract, there's not much you can do about it.  Our prices are also low and we offer a flexible rolling agreement.

MyWastetracker offers a fixed price, includes a drivers' app, free data access to your records and flexible, fair terms. This is one of the best priced options on the market - talk to us about the costs. 

Own your information: it’s the lifeblood of your business.

We've been there with waste brokers and little good comes from it!

If you are a waste receiver in the UK and have a licence or permit, you already have to digitally report to Defra on the incoming loads to your site(s).  If you are a waste carrier, you must report the collection of waste and its destination (although mandatory compliance is from next year).

This applies across the waste industry and includes general waste, recycling, aggregates, sewage, metals, liquids and indeed all the EWC codes.

You will have to report on the type of waste, its weight, the disposal code, the container type and quantity, carrier details and the receiver details. When you report each waste load, it will be recorded by DEFRA and will receive an individual tracking number.

Defra have created a spreadsheet which waste receivers can complete and submit.  This will be available for 12 months from October.  The spreadsheet is free but quite complicated and you will need to complete it and submit within 48 hours of a load arriving. 

MyWastetracker is an automated software system which has been linked to Defra's API already and is much simpler for day to day reporting. We are proud to offer the industry a low cost software package which rivals the big options on the market. Better functionality at a fraction of the cost.

MyWastetracker was one of the first to be fully approved within the PAT testing system and is listed on Defra's list of suitable software providers. 

This means that it has had a technical evaluation and allows waste data to be automatically transferred via the correct API to Defra to allow you to comply with the rules.

What this means in reality is that as you log a load arriving at site, you click a couple of buttons on your computer and the reporting is automatically done for you. It is significantly quicker and easier than using their spreadsheet. 

For carriers, the functionality is already in place for mandatory reporting, although the Government are still building their API. Get used to digital reporting early so you avoid enforcement activity when it's required, whilst being able to manage your work, drivers and subcontractors.

The price will vary depending on your number of disposal site and number of vehicles. Nonetheless, we believe we are one of the cheapest options on the market. 

In addition to automatically sending your data to Defra, you have other modules included for free.  This includes a driver's app, customer management, drivers' module, work allocation, subcontractors' module and reporting.

Designed by waste industry professionals and not by software salesmen, this is the perfect answer for waste companies in the UK looking to comply as easily and cheaply as possible. 

The best way to decide on your next steps is to see our demo. This allows us to show you the functionality and how it complies with the new rules and how it works specifically for your sites.  

The demo lasts for between 15 and 45 minutes depending on how much you would like to see and how many questions you have. You also get free advice from a waste professional who has been working with Defra on the roll out of digital waste tracking to ensure you are doing everything correctly and haven't missed anything. No pressure selling or commitment at this stage.

When you decide to go ahead, you will be supported to set up your password and supply some information about your business.  We then create your sector specific version of MyWastetracker and give you as much free training as you need.  You'll be impressed.

Yes, MyWastetracker has been built with a disposal site element; a waste carrier element and is also suitable for brokers.  All sections of the industry must comply and it works for everyone. The more businesses using it the better, as data transfer is even easier. 

For carriers, getting set up before the deadline is the best way to benefit from a waste management software package at low industry prices. This is especially suitable for small operators who don't want to pay the high prices for other software options out there.  Equally, MyWastetracker supports large multi site, vehicle heavy businesses looking to do their business management in one place.  More information for carriers here.